Thank you for taking the time to set an appointment with us so you can pick up collateral or property. Please be sure the lien-holder is contacted first as we cannot assist until they have provided a release document to our office. In order to ensure a smooth transition for all customers & transporters, we do have some requirements we need you to abide by. Not following these simple rules may result in the delayment of release, additional fees and\or a forced rescheduling of the appointment.
- Appointments must be made at least 24 hours in advance
- You must call 1 hour in advance to confirm your appointment on their scheduled day
- Government issued Identification is required
- ID name must match name on our paperwork
- *If making an appointment on the weekend while our office is closed:
- Monday is NOT an option as is gives our staff no time to prepare
- If you make an appointment for Monday, it will be canceled.
- Keys to the vehicle are required to pick up property
Release Hours
Monday – Thursday 10am – 2pm
Friday 10am – Noon
If you have issues setting up an appointment, contact us.